USFHP received an overall quality performance rating of 4.5 out of 5 stars in the NCQA commercial Health Plan Ratings 2024. Each year, the NCQA evaluates health plans on the quality of care patients receive, how happy patients are with their care and health plans’ efforts to keep improving.
USFHP earned 4.5 out of 5 stars overall, one of the highest-rated health plans in the nation. Notably, USFHP was rated 5 out of 5 in key categories, including Rating of Personal Doctor, Rating of Specialist and Rating of Health Plan.
The 2024 plan rating and report card also encompasses USFHP’s full accreditation status and scheduled Health Equity Accreditation.
We have high standards for the care and service we provide to our members. This rating instills a great deal of pride in delivering on that commitment and motivation to continue being the health and well-being partner they expect and deserve.
NCQA’s Health Plan Report Cards assess more than 90% of the nation’s commercial, Medicare and Medicaid health plans with a focus in areas of patient experience, prevention, equity and treatment. The plan ratings use the combined quality measures from NCQA’s Healthcare Effectiveness.
Data and Information Set (HEDIS®) Health Outcomes Survey, Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores, and NCQA Accreditation status.
The NCQA releases its annual ratings to provide consumers with reliable information with which to use in choosing a health plan. CAHPS is a registered trademark of the Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services. HEDIS is a registered trademark of the National Committee for Quality Assurance.
View the full report card for US Family Health Plan.
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